Compass is a mobile-first platform designed to enhance the yacht insurance experience for Policyholders, Captains and Yacht Managers. The platform is designed to simplify day-to-day insurance interactions while supporting improved risk awareness and mitigation across the yachts that we insure.
Account Access
Compass is the one-stop-shop where Tide Policyholders, Captains and Yacht Managers can check and request updates to their policy details and access, or download all their policy documents. It is also the gateway to Tide’s unique risk management offering.
Features
Policy documentation access
All Tide policy documents are available in one place - including documentation required to demonstrate compliance with national and international maritime laws - at any time, 24/7.
Mid-term adjustment requests
Users can submit requests directly through Compass, automatically generating an email to the broker listed on the policy schedule for action.
Risk assessment framework
A unique risk assessment framework focusing on the charging and storage of lithium powered water toys etc that are onboard the yacht, including suggestions on how to improve.
Marketplace
A curated selection of products and services designed to help owners and Captains better understand and mitigate risk.
Claims notification
A streamlined claims notification page to support faster reporting. Supports uploading of photos, pdfs and docx.
View multiple insurance policies
If you own multiple yachts or are responsible for the management of multiple yachts, Compass offers a consolidated view of all your Tide insurance policies.
How to access
Policyholders, Captains and Yacht Managers can scan the QR code on page 2 of the policy schedule and request access via the Compass landing page. Alternatively, contact your broker (details on page 2 of the policy schedule) and they will arrange access.
